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222com handles your information with a clear purpose: we collect only what we need to run your account, process transactions through bKash, Nagad or Bank Transfer, and keep your session secure. Access to this platform depends on your local law and eligible regions.
We collect the information you provide when you open an account — your name, contact details and the payment method you choose, whether that is bKash, Nagad, Rocket or Bank Transfer. We also collect technical data your device sends when you connect: IP address, browser type and session identifiers. This data lets us verify your account, process your transactions and respond to support requests. We do not sell your personal information to third parties. We do not share it outside the platform except where we are required to by applicable law or where a payment processor needs it to complete a transaction you initiated. Data collected through local payment rails like bKash and Nagad is subject to those providers' own handling terms as well as ours. Retention periods depend on the type of data and the regulatory obligations that apply in your eligible region. When data is no longer needed for those purposes, we remove or anonymise it. You can ask us what we hold about you at any time through the contact routes listed on this page. Availability of this platform and the rights described here depend on your local law and the region in which you access the service.
Transaction data shared only with bKash to complete the transfer you started.
Nagad payment records are processed under Nagad's own data terms alongside ours.
Bank Transfer details are used solely to match your deposit to your account wallet.
Rocket payment data follows the same limited-sharing rule as other local rails.
This policy covers data processed directly by 222com when you use the platform. It does not cover third-party services you reach through links on our pages, and it does not override the terms of payment providers such as bKash or Nagad. Understanding the boundary helps you know where to direct a question. Check the table below for a quick scope comparison across four areas.
Covered in full. We hold your login credentials, session tokens and device identifiers. You can request a summary or correction through our support route.
Partially covered. We record the transaction type, amount and method. The payment provider — bKash, Nagad or your bank — holds the payment-side record separately.
Covered. Browsing behaviour on 222com pages — which sections you open, how long you stay — is collected through cookies and similar tools described in the trust section below.
Not covered by this policy. If you follow a link away from 222com, the destination site's own privacy terms apply. We do not control those services.
You are not a passive data subject here. Several concrete actions are available to you, and each one has a clear path inside your account or through our support channel. To review the personal data we hold, send a request through the support contact on this page — we will identify the records linked to your account and share a summary with you. To correct information that is wrong — a misspelled name or an outdated contact detail — go to your account settings and update the relevant field directly, or raise a correction request with support if the field is locked. To ask a question about how a specific piece of data is used, contact us through the published email route; we will point you to the section of this policy that applies. If you believe data we hold is no longer needed, you can request a review. We will assess the retention obligation and inform you of the outcome. Eligibility for these actions may depend on your region and applicable local law.
Contact support with your account details. We identify the records linked to your profile and provide a summary of what we hold.
Open account settings to edit unlocked fields directly. For locked fields, raise a correction request and our team will action it.
Send your question through the published email route. We respond with the specific policy section that covers the data point you are asking about.
Ask us whether specific data is still needed. We assess the applicable retention obligation and communicate the outcome to you.
Three contact routes are available if you have a privacy question, a data request or a concern about how your information is handled. Use the route that suits the urgency of your question. All routes connect to the same team responsible for data matters on this platform.
Send your data request or privacy question to the support email address published in your account help section. Include your account identifier so we can locate your records.
Open the chat widget from any page on 222com. Describe your privacy concern and the agent will route it to the right team or raise a formal request on your behalf.
The Help Centre inside your account lists the current contact addresses and the process for submitting a formal data access or correction request.
Security and retention are not afterthoughts in how we run 222com. Each area below describes a specific handling practice you can verify through your account or by contacting support. Our approach to cookies, storage and who can access your account data is set out here plainly.
We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings. Disabling analytics cookies does not affect your ability to use the platform.
Access to your account data inside our systems is restricted to staff who need it to support your account or meet a legal obligation. We do not grant broad internal access to personal records.
We keep account and transaction data for as long as needed to run your account and meet any applicable regulatory retention requirement. When the retention period ends, data is deleted or anonymised. The specific periods depend on data type and your eligible region.
If we make a material change to this policy, we will notify you through your registered contact detail before the change takes effect. You can also request the current version of this policy through the support contact at any time.
These are the questions we hear most often from account holders about how their data is handled. If your question is not here, reach us through the support routes in the section above.
We collect the details you enter during registration — name, contact information and payment method. We also record technical session data such as your IP address and device type. We collect only what is needed to run your account and process your transactions.
When you initiate a deposit through bKash or Nagad, we pass the transaction details needed to complete it. That sharing is limited to what the payment provider requires. We do not share your full account profile with them.
Send a data access request through the support email or live chat published on this page. Include your account identifier. We will locate the records linked to your profile and provide a summary. Eligibility may vary depending on your region and applicable local law.
Yes. Open account settings and update any unlocked field directly. If a field is locked — for example, a name that was set during verification — raise a correction request through support. We will review it and confirm the outcome.
Retention periods depend on the type of data and the regulatory obligations that apply in your eligible region. Transaction records are kept longer than session data. When the retention requirement ends, data is deleted or anonymised. You can ask us about the period that applies to your specific records.
If we make a material change, we will notify you through your registered contact detail before the change takes effect. You can also request the current policy text through support at any time. Continued use of the platform after the effective date indicates acceptance of the updated terms.